Sales Policy – AirFrostNie Electronics

Effective Date: January 4, 2025

Welcome to AirFrostNie Electronics, where we offer a wide range of premium electronics designed to meet the needs of tech enthusiasts, professionals, and everyday users. This Sales Policy outlines the terms and conditions governing purchases made on our website. By purchasing from AirFrostNie Electronics, you agree to comply with the conditions set forth in this policy.

1. Product Availability and Pricing

At AirFrostNie Electronics, we strive to provide accurate product availability information on our website. However, product availability is subject to change without notice. If an item you have purchased is unavailable, we will notify you immediately and provide you with options, including the possibility of backordering the item, choosing an alternative product, or issuing a refund.

  • Pricing: All prices listed on our website are in USD and include applicable taxes, unless otherwise specified. While we aim to keep our prices accurate, we reserve the right to correct any pricing errors or inaccuracies. If a product is listed at an incorrect price due to an error, we will contact you for confirmation before processing the order at the correct price.

  • Price Changes: Prices on our website may change without notice. If the price of an item changes after your order has been placed but before it is shipped, we will honor the price at the time of your order.

2. Placing an Order

To place an order with AirFrostNie Electronics, follow the steps outlined on our website during the checkout process. By completing the checkout, you are submitting an offer to purchase the selected products under the terms and conditions of this Sales Policy. Once your order is received, we will send an email confirmation with the details of your order, including the estimated processing and shipping times.

Order Acceptance: Your order is not considered final until we have processed and shipped it. While we may send an order confirmation email, this does not signify our acceptance of your order. AirFrostNie Electronics reserves the right to cancel or refuse any order for any reason, including but not limited to:

  • Payment issues (e.g., declined credit card or payment method)
  • Address errors or discrepancies
  • Inventory issues
  • Suspicion of fraudulent activity

If we cancel or refuse your order, you will receive a full refund for any amounts paid.

3. Payment Methods

We accept the following payment methods for online purchases:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Gift Cards (from AirFrostNie Electronics)
  • Other payment options as indicated at checkout

By submitting an order, you authorize us to charge the full order amount to the chosen payment method. All payments are processed securely through encrypted systems to protect your personal and financial information.

4. Order Cancellation

Once an order is placed, it is processed quickly to ensure prompt shipping. However, you may be able to cancel your order if it has not yet been processed or shipped. To request an order cancellation, please contact our customer service team as soon as possible at info@airfrostnie.com or by calling (256) 892-9621.

Please note that once your order has been shipped, it cannot be canceled, and you will need to follow our Return Policy for any changes or cancellations after shipment.

5. Shipping and Delivery

Shipping Methods and Times: We offer a variety of shipping methods to meet the needs of our customers. Shipping times and rates are determined during the checkout process, based on the shipping address and the shipping method chosen.

  • Free Shipping: We offer free standard shipping on all domestic orders over $100 (subject to change).
  • Expedited and Express Shipping: Additional shipping fees apply for faster delivery options, which are presented during checkout.
  • International Shipping: Additional shipping costs may apply for international orders, which will be calculated at checkout.

Processing Time: Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Delivery Timeframes: Delivery times vary based on your location and the shipping method selected. Once your order has shipped, you will receive a tracking number to monitor your package’s progress.

6. Taxes and Duties

For U.S. orders, all applicable sales taxes are included in the price at checkout.

For international orders, the customer is responsible for any import duties, taxes, and customs fees that may be assessed by their country. These fees are not included in the purchase price or shipping charges and are the responsibility of the customer. Please check with your local customs office for more information on potential fees.

7. Return and Refund Policy

We want you to be satisfied with your purchase. If you are not happy with your product, we offer a 30-day return window for most products. Please refer to our Return Policy for detailed instructions on how to initiate a return or exchange.

  • Refunds: Refunds will be processed back to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
  • Exchanges: Exchanges are processed for the same or similar products, subject to availability.

Products must be returned in their original condition and packaging to be eligible for a full refund. Items that are damaged, used, or missing parts may not be eligible for a full refund.

8. Customer Support

We are dedicated to providing excellent customer service. If you have any questions regarding your order, need assistance with your product, or have concerns, our customer support team is here to help.

We respond to inquiries promptly and strive to resolve any issues to your satisfaction.

9. Changes to This Sales Policy

AirFrostNie Electronics reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated. By continuing to use our services or make purchases after the updates, you agree to the new terms.

10. Legal Compliance

By making a purchase through AirFrostNie Electronics, you agree to comply with all applicable laws, rules, and regulations related to your purchase and use of our products.

Thank you for choosing AirFrostNie Electronics. We look forward to serving your technology needs with quality products and exceptional service!